Processing time is around 1-3 days on average. Does not include shipping time. Cosmic Accents currently consists of only two people, so your patience with shipping is greatly appreciated.

We ship to just about anywhere permitted by U.S. law.

Domestic customers: Unfortunately, Cosmic Accents can not be responsible for wrong addresses. Refunds or replacements will not be issued by C.A. on items that are returned or misdelivered. If your package is returned to us, you will need to pay for the additional shipping charges. Please double check to make sure you have put in the correct shipping address. We are not responsible for packages being delivered to the wrong address. If you have made a mistake, please contact us immediately.International customers: We are not responsible for customs/import fees.

As a small business, it is impossible for us to keep up with the international shipping regulations of every country. Therefore, it is the responsibility of the customer to RESEARCH and UNDERSTAND the import duties put forth by their respective country.  We DO NOT research this for you ahead of time and will not notify you of what you will owe by the customs office in your country.

Cancellations must be requested within 1 hour of purchase. No cancellations will be accepted after that, for any reason.

Yes. For most of our products, our warranty covers defects in materials and workmanship, with the exceptions stated below, for 1 year, effective from the date you receive your items.

This warranty does not cover physical damage that breaks any of the materials, water damage, or normal wear and tear, including scuffs, scrapes and scratches. The battery pack is warrantied for 6 months from the date you receive the product. In particular, this warranty does not cover damage done by end users to the wiring, connecters or other fragile parts, and does not cover misuse or accidental or purposeful damage, or normal reduction in capacity of the battery.

This warranty does not cover physical damage, water damage, worn out batteries, or normal wear and tear, including scuffs, scrapes, and scratches.

Yes!
Bjorn designs them & writes the software himself.
Abbi refined the designs, and builds each & every OG LED Hoop Earrings herself, assembles battery packs, and assembles our wireless earrings & hair clips. Abbi also ships out all your orders!

For technical support contact Bjorn at support@cosmicaccents.com.
If you're inquiring about an order please include order number as well.

Yes! Download the manual for your accessory here

Full care instructions are included in the manual. The general idea is: treat them as if your iPhone and your favorite jewelry had a baby: handle with care; store in a cool, dry place when not in use; and don't go jumping into a swimming pool, hot tub or thunderstorm with them on. Our Warranty does not cover water damage.

All earrings and chokers are assembled in the USA from imported parts. Handmade by Abbi.

Other jewelry may be manufactured overseas or assembled in the US from imported parts.

Accessories may be returned for a refund within 14 days of the original shipment date.

Exchanges may be accepted case by case.

We do not refund shipping in this case as this is a service that has already been rendered.

Products must be in like-new condition for a full refund. Damaged products (even minor scuffs) cannot be returned.

Shipping costs are not refundable. Products must be in like-new condition for a full refund. Damaged products cannot be returned. Check out our whole policy here

All accessories may be returned for a refund within 14 days of the original shipment date.

We do not refund shipping in this case as this is a service that has already been rendered. 
Products must be in like-new condition for a full refund. Damaged products cannot be returned.

Shipping costs are not refundable. Products must be in like-new condition for a full refund. Damaged products cannot be returned.
If the product requires service or repairs to return it to its original condition, a service fee will be deducted from the refund amount.

Check out our whole policy here

Processing time: Typically 1-3 days.

Cosmic Accents currently consists of only two people, so your patience with shipping is greatly appreciated.

U.S. Shipping Options: Free USPS Ground shipping. USPS Priority upgrade available at checkout.

CosmicAccents can not be responsible for wrong addresses. Refunds or replacements will not be issued by C.A on items that are returned or misdelivered.
If your package is returned to us, you will need to pay for the additional shipping charges. Please double check to make sure you have put in the correct shipping address. We are not responsible for packages being delivered to the wrong address. If you have made a mistake, please contact us immediately.

International Shipping Policy: 
USPS First Class & Priority options available during checkout. 
We are not responsible for customs/import fees. As a small business, it is impossible for us to keep up with the international shipping regulations of every country. Therefore, it is the responsibility of the customer to RESEARCH and UNDERSTAND the import duties put forth by their respective country.  We DO NOT research this for you ahead of time and will not notify you of what you will owe by the customs office in your country.